The Office of Emergency Management has created this page as a one-stop-shop for citizens who would like to be better informed and utilize citywide programs to be more prepared.
Notification systems and options to give you the most current information:
- Emergency Notification System - allows the City to rapidly notify residents and businesses via text, email, or voicemail of emergency situations (examples include a missing child, chemical spill, drinking water issues, and other public health concerns). You can also inform responders of your unique medical needs from severe allergies like latex or bee stings to histories of heart problems or high blood pressure. Our 911 operators provide this information to responders when they are in route based on your address. It saves time and helps our responders quickly assess your medical emergency.
- Office of Emergency Management Twitter - follow up to learn more about how to prepare your family. We provide information based on the season, current emergency management topics, and more.
- Get current weather information online by City, State or ZIP. For information when you're on the go, search and download weather monitoring apps which can notify you automatically of National Weather Service Warnings, Watches or Advisories.
Programs which can save valuable time during an emergency:
- File of Life - Keep your medication types/dosage and other vital information on your refrigerator and ready for responders. File of Life kits are FREE and available at any Richardson Fire Station or the Richardson Senior Center located at 820 W. Arapaho Road. Kits have a magnetic plastic sleeve, medical information form, and registration card.
- Lockbox - If emergency responders cannot get to you, they might have to break out a window or force open a locked door to reach you. Don't delay the help you need when you call 911.
- For residents age 60 and above or those with major medical needs (that could render them incapacitated or unconscious)
- Residents who live alone or are left alone regularly, the Residential Lockbox Program allows first responders access to your home during medical or other emergencies, while eliminating the likelihood of property damage due to forced entry.